Return & Refund Policy

Customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

Returns may be requested if:

- The product is damaged upon delivery.
- The wrong item was delivered.
- The product has a verified manufacturing defect.

Return Conditions

- Return requests must be submitted within 3 days of receiving the order.
- Products must be unused and returned in their original packaging with all accessories.
- Photos or videos may be requested for verification.

Refund Policy

- Refunds are processed after inspection of the returned product.
- Approved refunds are generally completed within 5–10 business days.
- Shipping charges are non-refundable unless the error occurred on our side.

Exchange Policy

Eligible products may be exchanged depending on stock availability.

Non-Returnable Products

Returns are not accepted for:

- Used products.
- Products damaged through misuse.
- Items returned without original packaging.
- Personal care or hygiene products where applicable.